Who we are
This website and the PICNIC CLUB experiences are provided by:
Ana Filipa Martins Correia GonçalvesSole trader (Empresária em Nome Individual)
NIF (tax number) 254 400 094
Rua Pedro Álvares Cabral, 2
2685-228 Portela, Loures
Portugal
Email: hello@picnicclub.pt
Phone: +351 918 721 042 Call to a Portuguese mobile network
Trademark
PICNIC CLUB® is a registered trademark, Portuguese national mark no. 769562 (INPI).
Complaints book
You can file a complaint in the electronic complaints book: livroreclamacoes.pt (opens in a new tab).
Alternative dispute resolution
If a dispute cannot be settled with us directly, you can turn to an alternative dispute resolution (ADR) entity. The competent entity depends on where you live; you can find it at consumidor.gov.pt (opens in a new tab). Where no regional centre applies, the competent entity is CNIACC, the National Centre for Information and Arbitration of Consumer Disputes (cniacc.pt (opens in a new tab)).